Positive Customer Service & Managing Difficult Calls
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesThursday, February 22, 2018 8:30am - 4:00pm Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $175/per person Non-Members - $225/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour notice and who do not attend will be
Positive Customer Service & Managing Difficult Calls
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesTuesday, November 27, 2018 8:30am - 4:00pm Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $175/per person Non-Members - $225/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour notice and who do not attend will
Human Resources Fundamentals (2-Day Workshop)
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesThursday & Friday, February 14 & 15, 2019 8:00am - 8:30am - Registration / 8:30am - 4:30pm - Program 14.0 HRCI & SHRM Credits Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $375/per registrant Non-Members - $475/per registrant CANCELLATION & NO-SHOW
Complimentary HR Briefing – Ocala
Rasmussen College 4755 SW 46th Court, Ocala, FL, United StatesWednesday, April 10, 2019 Cross Pointe Church Ocala, 5494 SW 50th Ct., Ocala, FL 34474 (Helpful tip: Hwy. 200, right next to Ocala BMW) SPONSORED BY EAF, INSURANCE OFFICE OF AMERICA & FORDHARRISON LLP 2 HRCI & SHRM CREDITS AGENDA: 8:30am - 9:00am (Continental Breakfast) 9:00am - 11:00am (Program)
Positive Customer Service & Managing Difficult Calls
Tuesday, June 18, 2019 8:30am - 4:00pm Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $175/per person Non-Members - $225/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour notice and who do not attend will
Complying with OSHA Regs – From Understanding to Implementation
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesThursday, August 22, 2019 8:30am - 9:00am - Registration / 9:00am - Noon - Program 3.0 HRCI & SHRM Credits Program Leader: Pat LaPoint, Principal & Founder Regulatory Compliance Associates, Inc. (RegComp) EAF Members - $99 per participant Non-Members - $149 per participant CANCELLATION & NO-SHOW POLICY -
Getting Ready for Frontline Leadership (Pre-Supervisory Training)
Thursday & Friday, September 12 & 13, 2019 8:00am - 8:30am - Registration / 8:30am - 4:30pm - Program Workshop Leader: Charles Walsh, HOPS Int'l LLC EAF Members - $349/per registrant Non-Members - $449/per registrant CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a
Complimentary HR Briefing – Ocala
Rasmussen College 4755 SW 46th Court, Ocala, FL, United StatesThursday, September 19, 2019 Rasmussen College, 4755 SW 46th Court, Rooms 103-104, Ocala, FL 34474 (Helpful tip: Location on SR 200, next to West Marion Hospital) SPONSORED BY EAF, INSURANCE OFFICE OF AMERICA & FORDHARRISON LLP 2.5 HRCI & SHRM CREDITS AGENDA: 8:30am - 9:00am (Continental Breakfast)
Employment Law Update (WEBINAR)
Webinar1.5 HRCI & SHRM Credits EAF Members - FREE Non-Members - FREE Updates for: National Labor Relations Board Supreme Court Department of Labor Equal Employment Opportunity Commission Fair Credit Reporting Act Medical Marijuana Presenter: Bret Yaw, Attorney, FordHarrison LLP
Train-the-Trainer – Presentation & Facilitation Skills That Work (Day 1)
Wednesday, January 15 & Wednesday, January 22, 2020 (1 & 1/2 Day Workshop) January 22 - 8:30am - 4:30pm & January 22 - 8:30am - 12:30pm 11.0 HRCI & SHRM Credits Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $359/per registrant
Administrative Excellence
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesThursday, January 16, 2020 8:30am - 9:00am - Registration 9:00am - 4:00pm - Program 6 HRCI & SHRM Credits Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $179/per person Non-Members - $220/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not
Train-the-Trainer (Day 2)
Wednesdays, January 15 & 22, 2020 (1 & 1/2 Day Workshop) January 15 - 8:30am - 4:30pm & January 22 - 8:30am - 12:30pm 11.0 HRCI & SHRM Credits Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $299/per registrant Non-Members -
Getting Ready for Frontline Leadership (Pre-Supervisory)
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesThursday & Friday, January 30 & 31, 2020 8:00am - 8:30am - Registration / 8:30am - 4:30pm - Program Workshop Leader: Charles Walsh, HOPS Int'l LLC EAF Members - $359/per registrant Non-Members - $459/per registrant CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a
Coaching, Counseling & Succeeding Through Positive Discipline
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesTuesday, February 11, 2020 9:00am - 4:00pm (7) HRCI & (7) SHRM CREDIT HOURS Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $179/per person Non-Members - $229/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour
Behavioral Interviewing
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesThursday, February 20, 2020 8:30am - 9:00am - Registration 9:00am - 4:00pm - Program 6.0 HRCI & SHRM Credits Program Leader: Carol Tuttle, Tuttle Associates EAF Members - $179 Non-Members $229 Common mistakes in interviewing and selection, not utilizing a structured, behavioral interview format, not knowing when
Talent Management Strategies for Developing Your Workforce
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesThursday, February 27, 2020 8:30am - 4:30pm (7) HRCI BUSINESS CREDITS & (7) SHRM CREDIT HOURS Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $179/per person Non-Members - $229/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with
Getting Ready for Frontline Leadership – Day 2
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesFridays, August 7 & 14, 2020 8:00am - 8:30am - Registration / 8:30am - 4:30pm - Program Workshop Leader: Charles Walsh, HOPS Int'l LLC EAF Members - $359/per registrant Non-Members - $459/per registrant CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour notice
Employment Law: What Supervisors Need to Know
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesFriday, August 28, 2020 8:30am - 4:30pm 7 HRCI & SHRM Credits Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $179/per person Non-Members - $229/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour notice and
HR Fundamentals (2-day Workshop)
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesThursday & Friday, September 24 & 25, 2020 8:00am - 8:30am - Registration / 8:30am - 4:30pm - Program 14.0 HRCI & SHRM Credits Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $375/per registrant Non-Members - $475/per registrant CANCELLATION & NO-SHOW
Delivering HR Excellence
AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United StatesThursday, November 12, 2020 8:30am - 12:30pm (4) HRCI & (4) SHRM CREDIT HOURS Program Leader: Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $119/per person Non-Members - $149/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour
CANCELLATION & NO-SHOW POLICY – Registrants who do not cancel with 48 hours notice and who do not attend are liable for the entire fee. Substitutions may be made at any time.
