Positive Customer Service & Managing Difficult Calls

Tuesday, June 18, 2019  8:30am - 4:00pm Program Leader:  Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $175/per person Non-Members - $225/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour notice and who do not attend will

Complying with OSHA Regs – From Understanding to Implementation

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Thursday, August 22, 2019 8:30am - 9:00am - Registration / 9:00am - Noon - Program 3.0 HRCI & SHRM Credits Program Leader:  Pat LaPoint, Principal & Founder Regulatory Compliance Associates, Inc. (RegComp) EAF Members - $99 per participant Non-Members - $149 per participant    CANCELLATION & NO-SHOW POLICY -

Getting Ready for Frontline Leadership (Pre-Supervisory Training)

Thursday & Friday,  September 12 & 13, 2019 8:00am - 8:30am - Registration / 8:30am - 4:30pm - Program Workshop Leader:  Charles Walsh, HOPS Int'l LLC EAF Members - $349/per registrant Non-Members - $449/per registrant CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a

Train-the-Trainer – Presentation & Facilitation Skills That Work (Day 1)

Wednesday, January 15 & Wednesday, January 22, 2020 (1 & 1/2 Day Workshop) January 22 - 8:30am - 4:30pm & January 22 - 8:30am - 12:30pm 11.0 HRCI & SHRM Credits Program Leader:  Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $359/per registrant

Administrative Excellence

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Thursday, January 16, 2020 8:30am - 9:00am - Registration 9:00am - 4:00pm - Program 6 HRCI & SHRM Credits Program Leader:  Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $179/per person Non-Members - $220/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not

Train-the-Trainer (Day 2)

Wednesdays, January 15 & 22, 2020 (1 & 1/2 Day Workshop) January 15 - 8:30am - 4:30pm & January 22 - 8:30am - 12:30pm 11.0 HRCI & SHRM Credits Program Leader:  Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $299/per registrant Non-Members -

Getting Ready for Frontline Leadership (Pre-Supervisory)

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Thursday & Friday, January 30 & 31, 2020 8:00am - 8:30am - Registration / 8:30am - 4:30pm - Program Workshop Leader:  Charles Walsh, HOPS Int'l LLC EAF Members - $359/per registrant Non-Members - $459/per registrant CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a

Coaching, Counseling & Succeeding Through Positive Discipline

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Tuesday, February 11, 2020  9:00am - 4:00pm (7) HRCI & (7) SHRM CREDIT HOURS Program Leader:  Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $179/per person Non-Members - $229/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour

Behavioral Interviewing

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Thursday, February 20, 2020 8:30am - 9:00am - Registration 9:00am - 4:00pm - Program 6.0 HRCI & SHRM Credits Program Leader: Carol Tuttle, Tuttle Associates EAF Members - $179 Non-Members $229 Common mistakes in interviewing and selection, not utilizing a structured, behavioral interview format, not knowing when

Talent Management Strategies for Developing Your Workforce

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Thursday, February 27, 2020  8:30am - 4:30pm (7) HRCI BUSINESS CREDITS & (7) SHRM CREDIT HOURS Program Leader:  Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $179/per person Non-Members - $229/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with

Getting Ready for Frontline Leadership – Day 2

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Fridays, August 7 & 14, 2020 8:00am - 8:30am - Registration / 8:30am - 4:30pm - Program Workshop Leader:  Charles Walsh, HOPS Int'l LLC EAF Members - $359/per registrant Non-Members - $459/per registrant CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour notice

Employment Law: What Supervisors Need to Know

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Friday, August 28, 2020  8:30am - 4:30pm 7 HRCI & SHRM Credits Program Leader:  Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $179/per person Non-Members - $229/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour notice and

HR Fundamentals (2-day Workshop)

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Thursday & Friday, September 24 & 25, 2020 8:00am - 8:30am - Registration / 8:30am - 4:30pm - Program 14.0 HRCI & SHRM Credits Program Leader:  Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $375/per registrant Non-Members - $475/per registrant CANCELLATION & NO-SHOW

Delivering HR Excellence

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Thursday, November 12, 2020  8:30am - 12:30pm (4) HRCI & (4) SHRM CREDIT HOURS Program Leader:  Tina Alenius, SPHR, SHRM-SCP, Principal of Sonnier-Alenius Consulting (SAC) EAF Members - $119/per person Non-Members - $149/per person CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour

Getting Ready for Frontline Leadership (Pre-Supervisory Training) (Day 1)

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Fridays, April 9 & 16, 2021 8:00am - 8:30am - Registration / 8:30am - 4:30pm - Program Workshop Leader:  Charles Walsh, HOPS Int'l LLC EAF Members - $359/per registrant Non-Members - $459/per registrant CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour notice

Getting Ready for Frontline Leadership (Pre-Supervisory Training) (Day 2)

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Fridays, April 9 & 16, 2021 8:00am - 8:30am - Registration / 8:30am - 4:30pm - Program Workshop Leader:  Charles Walsh, HOPS Int'l LLC EAF Members - $359/per registrant Non-Members - $459/per registrant CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour notice

I Have to Comply With What?

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Tuesday, May 24, 2021 9:00am - 4:00pm 6 HRCI & SHRM Credits EAF Members – $179/per registrant Non-Members – $229/per registrant  Presenter: Pat LaPoint, President & CEO of Regulatory Compliance Associates, Inc. (RegComp) CANCELLATION & NO-SHOW POLICY - Registrants who do not cancel with a 48-hour notice

Business Succession Planning

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Tuesday, June 29, 2021 8:00am - 8:30am - Registration / 8:30am - Noon - Program 3.5 HRCI & SHRM Credits Program Leader: Chuck Simikian, SHRM-SCP, SPHR, Principal at Alliance HR Partners, LLC EAF Members - $119 per participant Non-Members - $149 per participant  CANCELLATION & NO-SHOW POLICY

Creative Problem Solving

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Friday, August 6, 2021 8:00am - 8:30am - Registration / 8:30am - Noon - Program 3.5 HRCI & SHRM Credits Program Leader: Chuck Simikian, SHRM-SCP, SPHR, Principal at Alliance HR Partners, LLC EAF Members - $119 per participant Non-Members - $149 per participant  CANCELLATION & NO-SHOW POLICY

Employee Motivation & Recognition

AAIM Training Facility 43 Skyline Drive, Ste. 1001, Lake Mary, FL, United States

Friday, September 10, 2021 8:00am - 8:30am - Registration / 8:30am - Noon - Program 3.5 HRCI & SHRM Credits Program Leader: Chuck Simikian, SHRM-SCP, SPHR, Principal at Alliance HR Partners, LLC EAF Members - $125 per participant Non-Members - $175 per participant  CANCELLATION & NO-SHOW POLICY

CANCELLATION & NO-SHOW POLICY – Registrants who do not cancel with 48 hours notice and who do not attend are liable for the entire fee. Substitutions may be made at any time.