High-Performance Coaching & Counseling (WEBINAR)

EAF Members – $99/per participant or $249/up to 5 participants
Non-Members – $149/per participant or $349/up to 5 participants

2.0 HRCI & SHRM Credits

HIGH-PERFORMANCE COACHING & COUNSELING: Maximizing Employee Job Contribution

Job Performance Coaching has been defined as the ability to unlock a person’s potential to maximize their contribution – guiding, facilitating, and helping them to learn rather than directing and telling them how to perform. As the world of work in the 21st century continues to dramatically change the focus on job performance, value-added performance has now become much more critical than ever in a very different and challenging business environment. Being an effective performance coach is a mandatory skill for leadership at all levels. Without this competency, a leader may find it impossible to ensure maximum job performance from employees at any level. Faced with ever-increasing pressures and accelerating change, organizations today depend more on their people to learn and change quickly to continuously adapt and remain competitive.

This challenge can only be met by balancing three critical factors:

• the organization’s need for continuous performance improvement at all levels
• the individual’s inner-drive, motivation, and passion for exceptional performance
• the leader’s capacity and capability to guide & coach exceptional levels of high-performance

During this 2.0-hour webinar we will address:

• The Business case for Coaching in the 21st Century
• Coaching vs. Counseling – Understanding the Role of the Leader
• How Communication & Feedback Impact Performance Coaching
• Setting & Communication Performance Direction – The Framework for Effective Coaching
• The GROW Coaching Model – Maximizing Performance
• The Skills of Exceptional Performance Coaching – 20 Best Practices for High-Performance
• Coaching Do’s & Don’ts
• An Overview of Performance Counseling

Presenter – Charlie Walsh, Founder, President, and Sr. Organizational Development Consultant with HOPS International LLC and endorsed Sr. EAF Associate and leading provider of Organizational Development, Leadership, Management, & Supervisory Skills Development Training & Consulting Services.

Charlie is an accomplished senior level Organizational & Leadership Development professional with over 50 years of innovative achievements in the design, development, and delivery of strategic Leadership and Organizational Development Programs, Leadership & Management Competency Development, Management & Supervisory Skills Training, and Human Resource Performance Improvement Systems. Charlie is recognized internationally as a leader in the field of Organizational and Leadership Development, Change Management, Customer Service, and Strategic Alignment. He has worked in over 26 countries in both private and public sector organizations and throughout the U.S. Embassy network of the State Department. His Senior Leadership Development initiatives have received exceptional praise from executive management in the U.S. State Department and multiple other US Agencies including former Secretary of State, General Colin Powell, and Condoleezza Rice. He was asked to serve on President Obama’s transition team because of his recognized international work in leadership capacity building in the countries of Zimbabwe, Sudan, Morocco, Bangladesh, Sweden, Brazil, and Denmark. Charlie also proudly serves as a Senior Member of the international Leadership Forum Community where he is actively engaged in the development of anti-racism programs and leadership practices.

He currently serves on the International Development Board on Building Democracy and has also been selected to participate in the Forecasting World Events Project. He is also Co-Founder and Managing Director of the International Center for Organizational & Leadership Excellence, a global think-tank actively promoting leadership excellence.