Planning, Problem Solving & Decision Making

Tuesday, May 24, 2016
8:30am – 4:30pm
7.0 HRCI & SHRM Credits

Program Leader:  Charles Walsh, HOPS International LLC

EAF Members – $149
Non-Members – $199

Effective Management Process Skills

Problem Analysis, Problem Solving, Decision Making, and Planning are essential skills for managers in any organization. These are the basic management process skills required for success in any organization. They are critical to the success of any organization in the 21^st century concerned about the effective application of management tools and practices that keep the business running effectively and efficiently!   This workshop introduces participants to specific Management Process Skills including Decision-Making and Problem-Solving models and processes. The skills presented in this workshop provide managers with a framework for gathering information, setting priorities, analyzing situations and problematic issues, and making effective decisions.

To learn effective approaches to problem-solve and apply decision-making and consensus models, participants will review problem-analysis case studies and formulate decisions and appropriate action steps. Following small group exercises and discussions, participants will discuss the results led by the workshop facilitator. Group discussions will highlight how the management process skills and tools apply to organizational and management effectiveness and the role of the manager in correctly applying the tools to better manage organizational issues and problems.

The learning objectives for this workshop include:

• • Introduction to Management Process Skills as a road-map for effectively applying the tools of Problem-Solving, Decision-Making, and Planning as well as the Thinking Strategically and Setting Priorities
  • Practice application of the models, tools and skills for effective problem solving and decision making processes.
  • Demonstrate the tools and techniques for building consensus.
  • Identify various approaches to the decision-making process and their impact on team decisions and performance.
  • Demonstrate specific problem-solving and decision-making techniques essential to meeting goals and achieving results.