Understanding Emotional Intelligence (WEBINAR)

EAF Members – $99/per participant or $249/up to 5 participants
Non-Members – $149/per participant or $349/up to 5 participants

2.0 HRCI & SHRM Credits

Understanding Emotional Intelligence: The Impact on Organizational Excellence

 Emotional Intelligence is perhaps one of the most misunderstood and therefore misapplied areas of leadership impact in the world today! As a result, lack of Emotional Intelligence is seen as one of the top 3 reasons for leadership failure in today’s business world. It is also a primary factor in failed interpersonal relationships. Being emotionally intelligent begins with a clear understanding and acceptance of one’s level of emotional maturity – self-awareness, self-control, and self-motivation – and their impact on self and others in the world of work.

Whether in the world of business, public service, non-profit, personal life issues, or any other endeavor, people with high levels of Emotional Intelligence are able to change the mood, motivate and re-direct self and others, and ultimately lead the organization to success.

Emotional Intelligence can be the difference-maker for people – leadership as well as any other organizational role. It requires that the individual suspend their own mood and emotions and communicate optimism and a positive vision. It is the difference between behavior that creates dissonance and behaviors that creates resonance.

In this program, we will explore the following key areas of emotional intelligence:

• Better your personal level of emotional intelligence;
• Identify negative consequences of unmanaged emotions on your personal effectiveness;
• Describe the importance of emotional intelligence to building good relationships;
• Explore the basics of empathy and social skills;
• Learn key steps to achieve greater self-awareness, self-control, and self-motivation;
• Understand how emotional intelligence can be applied at the workplace to enhance employee relationships and increase productivity.

People with higher levels of emotional intelligence are poised, outgoing, and cheerful; have empathy for others; express their feelings directly but appropriately; and have a capacity for developing meaningful relationships. All of these are critical in building high-performance organizations of sustainable excellence.

Presenter – Charlie Walsh, President, and Sr. Leadership & Organizational Development Consultant with HOPS International LLC, Founder of The International Center for Organizational & Leadership Excellence, and leading provider of Organizational Development, Leadership, Management, & Supervisory Skills Development Training & Consulting services is our host for this workshop. Charlie is also a certified Developmental Coach with a focus on Leadership & Human Conversational Intelligence©.

HOPS International LLC is a recognized world-class leader in the design, development, and facilitation of innovative Organizational & Leadership Competency Development, Supervisory & Management Skills Development, Executive Coaching, Organizational & Human Performance Improvement, High-Performance Team Building, and Cultural/Diversity Awareness Programs.